Terms and Conditions

Acceptance of Terms

When you visit springlakedental.com, request an appointment through our forms, or text our practice, you are agreeing to these terms and conditions. If you do not agree with any part of this page, please do not use the website and instead call our office directly at (863) 585-3256.

Permitted Use of This Website

This website is here to help you learn about Spring Lake Dental, our services, and our team, and to make it easier to reach us. You may use the site to:

Learn about our services: read about the treatments and procedures we offer and how they work.
Request or change an appointment: use our online forms to ask for a visit or to request a reschedule.
Contact our team: reach us with general questions about our office, hours, or insurance.

The information on this site, including anything describing dental conditions or procedures, is provided for general education only. It is not a diagnosis, a treatment plan, or a guarantee of any particular dental result. Dental care depends on each patient's own health history and a hands-on examination, which this website cannot provide.

Intellectual Property and Content Ownership

All text, photographs, logos, graphics, and page designs on this website belong to Spring Lake Dental unless we have noted a different source. You may view and share pages for personal, non-commercial reasons, but you may not copy, republish, or reuse our content, images, or branding for any commercial purpose without written permission from our office.

Accuracy of Website Information

We work to keep this website accurate and current, but dental services, office policies, and accepted insurance plans can change. A few important points to keep in mind:

Treatment recommendations come after an exam: any specific recommendation for your care is made in person, after our dentist has reviewed your health history and examined your mouth.
Listing a plan does not guarantee coverage: if we mention an insurance carrier or plan on this site, it means we generally work with that carrier. It does not mean a specific procedure is covered. Coverage and benefits are confirmed with your insurance company.
Pricing and policies can change: fees, scheduling policies, and office procedures are set and explained directly by our team and may differ from older information on the site.

Limitation of Liability

This website is offered as a convenience to help you learn about our practice and reach us more easily. Spring Lake Dental is not responsible for any loss or inconvenience that may come from relying on general information found on this site instead of speaking with our team directly. We encourage you to call our office with any questions about your specific dental needs rather than relying solely on website content.

Acceptable Conduct

We ask everyone who uses this website to do so respectfully and responsibly. In particular, please do not:

Submit another person's health or personal information through our forms without that person's permission.
Post false, misleading, or harmful reviews or comments about our practice or team.
Attempt to interfere with, disrupt, or gain unauthorized access to any part of the site.

Links to Third-Party Sites

Our website may link to outside resources, such as insurance carrier sites or dental health organizations. We do not control those sites and are not responsible for their content or privacy practices. Any outside link is provided for your convenience only.

Changes to These Terms

We may update this page from time to time as our services, technology, or policies change. Continuing to use the website after an update means you accept the revised terms. We encourage you to check back periodically if you have concerns.

No Dentist-Patient Relationship From This Website Alone

Browsing this website, filling out a contact form, or submitting an online appointment request does not, by itself, create a dentist-patient relationship with Spring Lake Dental. That relationship begins only once our office has accepted you as a patient, typically confirmed through a scheduled visit or direct communication with our team. Until then, please treat any website content as general information rather than personal advice about your own dental health.

Educational Content Only

Descriptions of procedures, oral health conditions, or treatment options on this site are meant to help you understand your choices in general terms. They are not dental advice, a diagnosis, or a treatment plan for your individual situation. Please talk with our dentists directly about any symptoms, concerns, or treatment decisions.

No Guarantee of Specific Results

Dental and cosmetic outcomes vary from person to person based on anatomy, oral health history, and how well a patient follows post-treatment care. Nothing on this website, including photos, descriptions, or general information about procedures, should be read as a promise of a specific clinical or cosmetic outcome.

Protected Health Information

Spring Lake Dental handles patient health information according to applicable privacy laws, including HIPAA where it applies to our practice. Please keep in mind that our website forms are meant for general scheduling requests and basic contact information, not as a secure channel for sharing detailed health history. Save those conversations for your visit, a phone call, or another secure method our office provides.

Appointments and Cancellations

We appreciate as much notice as possible if you need to cancel or reschedule a visit, so we can offer the time to another patient. You can change or cancel an appointment by calling our office or using our appointment request page. Our team can walk you through our current scheduling policies when you book or during your call.

Insurance and Financing

We accept a number of dental insurance plans and offer payment options to help make care more manageable, and you can find general information about this on our Insurance page. Accepted plans and financing options can change over time, and actual coverage for a procedure is always confirmed with your insurance carrier, not guaranteed by anything listed on this website.

SMS and Text Messaging Program

Spring Lake Dental may send automated text messages to the mobile number you provide to our office. These messages help keep your care on track and may include:

Appointment reminders and confirmations for upcoming visits.
Hygiene and recare reminders when it is time for your next cleaning or checkup.
Treatment or post-visit follow-up messages after a procedure.
Office updates such as weather closures or schedule changes.
Occasional practice announcements that you have opted in to receive.

Message frequency varies depending on your upcoming visits and office needs. Message and data rates may apply. Spring Lake Dental and our messaging carriers are not liable for messages that are delayed or not delivered. Messages may be sent from a standard 10-digit long code (10DLC) or a short code.

How You Opt In

Providing your mobile number through a website form, an appointment or booking request, a text keyword, or a paper form at our office is how you consent to receive SMS messages from Spring Lake Dental. Consent is not a condition of purchase or of receiving dental services from our practice. Please only provide a mobile number that belongs to you, and by doing so, you confirm that you are authorized to give consent for that number.

How You Opt Out and Get Help

You are always in control of these text messages. Here is how to manage them:

To stop messages: reply "STOP" at any time. You will receive one confirmation message, and then no further program messages unless you opt in again.
To resume messages: reply "START" or "UNSTOP" to begin receiving texts again.
For help: reply "HELP," or call our office at (863) 585-3256, or reach out through our Contact page.
To be removed directly: you may also contact our office by phone or through the Contact page and ask us to remove your number from our texting program.

SMS Privacy and Vendors

Mobile numbers and SMS consent records are used only to send you the messages described above and to meet carrier requirements. We do not sell this information to third-party marketers. We share mobile numbers only with the SMS and telephony vendors and mobile carriers needed to deliver our text messages. For more detail on how we handle your personal information in general, please see our Privacy Policy.